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Home Tips & Tricks How to cancel your Apple TV Netflix subscription

How to cancel your Apple TV Netflix subscription

Published on April 14, 2012 by

The latest Apple TV software lets you sign up for Netflix on your Apple TV, but surprisingly you cannot cancel your Netflix subscription on Apple TV. If you signed up for Netflix using your iTunes account, you will need to use a computer or iOS device to modify or cancel the subscription.

How to cancel Netflix from a computer

1. Open iTunes on your computer.

2. If you are not signed in to your iTunes account, go to Store -> Sign In from the iTunes menu.

3. Once you are signed in, go to Store-> View My Account. You may be prompted to re-enter your password.

4. Scroll to the bottom of the screen to the Settings section.

5. Click on Manage next to Subscriptions.

Cancel Netflix

6. From the Subscriptions screen you can turn off (cancel) your Netflix or other subscriptions.

7. After selecting Off, you will get a pop-up asking if you are sure you want to turn off auto-renewal. Click continue and your Netflix subscription is canceled.

Apple TV Netflix

How to cancel Netflix from an iOS device

1. Go to the App Store from an iPad, iPhone or iPod touch.

2. Tap Featured at the bottom of the screen.

3. Go to the bottom of the page and tap on your Apple ID. (If you are not signed in, tap the Sign In button, and sign in with your Apple ID. Then, scroll back to the bottom of the page, and tap the Apple ID button.)

4. Tap on View Apple ID from the pop-up, then enter your password when prompted.

Pop Up

5. Tap on Manage under Subscriptions.

Manage Netflix

6. Turn off Auto-Renewal in your Netflix subscription.

7. You will get a pop-up to confirm that you want to Turn Off the subscription, tap Turn Off and Netflix is canceled.

Turn Off Netflix

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17 Comments  comments 

17 Responses

  1. Herbert Brown

    Your instructions are perfect. I have one problem.

    There are no Subscriptions listed on my account. I have a Free Subscription to Netflix and want to cancel it. Help?

  2. iOS TV

    If you subscribed through iTunes, it should show up under Subscriptions. You can also try to login to Netflix on their website to see if you are being billed directly from Netflix. If all else fails, you can call Netflix to cancel.

    • Joyce

      Went through exactly this scenario. Netflix does not show up under subscriptions. Called Netflix and they said they could not help me cancel – they told me to go back to iTunes.

      • Barbara

        the same thing happened to me! what did you do? I don’t want netflix to charge me and I can’t cancel my account

        • Joe

          I’m having the same issues… I wound up just canceling my credit card… Too much of a hassle dealing with Netflix, then iTunes.

  3. ST0RM

    Excellent, easy to follow concise thank you very much.

  4. Mark Johnston

    Many thanks – could not have been easier.

  5. V Sivaraj

    Thanks very much..

  6. GB

    Thanks, had a hard time finding out how to do it, but made it easy with this.

  7. Valdir

    Thank you very much for help!
    I was also having a hard time trying to cancel my subscription…


  8. betsy

    easy instructions. Thanks a lot.

  9. Irving Wik

    iTunes is a media player and media library application developed by Apple Inc. It is used to play, download, and organize digital audio and video on personal computers running the OS X operating system and the iOS-based iPod, iPhone, and iPad devices, with editions also released for Microsoft Windows.-;`;


    Most popular write-up from our very own web page

  10. I cancelled the auto renewal by logging into PayPal, going to Profile, then My Money, then scrolled down to ‘My pre-approved payments’, then I clicked on ‘Update’, then I clicked on the Netflix account, then I cancelled the auto renewal.

    The devious aholes don’t deserve custom if they are going to make an account so difficult to manage.

  11. Burak

    Thanks. You are faster than Netflix support

  12. Ben

    What a joke. Just spent an hour and half trying to figure out how to cancel my account. Subscription not showing up in iTunes, and Netflix customer service says they can’t cancel it for me. What a joke! All over $7. I just feel powerless right now. Unreal!

  13. kimmy

    perfect and thank you

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